There is a 2-year warranty on all parts.
Please send us an email and describe the problem in detail.
In the case of broken parts, please attach clear photographs thereof.
All unused parts can be returned to us. Once we have received and checked them, we will refund your money immediately.
If you want us to send you a replacement part, please create a new order independently of the returned part.
Use our shipping address on the Contact page.
Enclose an invoice and write a brief description of what is wrong (even if previously communicated via email).